When We Know Too Much

There’s an old adage which claims that ignorance is bliss. There was a point in my life in which I think that this bothered me, assuming that it was an excuse for not wanting to educate oneself on a given topic. Anyone who has worked an unpleasant job, however…you know, the sort of part-time gig that pays the bills while you’re in college?…has learned the truth that, the more you know, the more that is expected, and likely decided that you just didn’t want to know.

This doesn’t stop when we enter the professional world, though. I discovered this the first time that I was in a leadership role. There was a heavy self-examination that took place before I would accept the responsibility. I recall my father coming home and discussing how he turned down, or had no interest in, more leadership responsibilities than he already had at work. He wanted to just do his job and come home. The extra burden was a weight that he chose to live without, and I will always have respect for his courage to make that decision.

Sometimes, I consider this when I think of how much information thrusts itself into my daily life. A few years ago, I used to have conversations, as I’m sure most of us did, around how “it’s never been easier to access the information that we need,” or words to that effect. Now, we have conversations about how information is always there, whether we want it to be or not, like the illegal off-switches predicted in Max Headroom. My phone includes a screen time monitor that, among other data, tells me how many notifications I receive each week. The first time that I saw the number, I was astounded at how many I receive on an average day. The number was huge.

And that number is another piece of information, another data point, which makes its way into my life.

I think that we forget that knowledge brings with it responsibility. Just like that old college job, a truth in life is that the more that we know, the more that is required of us, because that knowledge brings with it a burden as well as a benefit.

“Knowledge is a burden–once taken up, it can never be discarded.”

Stephen Lawhead, from The Paradise War

I thought of this a few days ago when I read about a new service offered by the U.S. Postal Service called Informed Delivery. While it’s a really interesting capability, and while I can imagine use cases for certain people and scenarios, especially surrounding the holiday rush that will impose itself upon our lives all too soon, my initial reaction was that I have no place in my life for this information. This would be yet another notification, yet another data point showing up on a device, something that I would be checking periodically, all for information that I can easily live without.

And that, I think, is the key. What information can we live without? I think that the answer is a greater amount than we think. In a way, the older that I get, the more my view of progress changes, the more that I consider the wisdom that, just because we can do something, doesn’t mean that we should. The rapid pace of our digital milieu seems to be based entirely on doing everything that we can, simply because we can.

I’m far from a luddite. I really like new toys. Lately, though, I’ve been working through the clutter and identifying what is too much, keeping what is necessary, and leaving behind what is not. I think that some people have a use for Informed Delivery, as well as for many other new technologies and tools that we hear about every day. I just caution that we don’t all have a need for all of the things that are out there, and that, if you don’t, perhaps…just perhaps…your life might be better off without.

Just a thought.

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